Quote:
Originally Posted by liquiddevil2000
i got my cowl in like 2 days later like i was supposed to and the cowl looks great!!!
the box it came from was stamped kawasaki so i guess it was legit!!!
sorry for your bad experience dude..
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What pisses me off is how they are handling problems. Somehow it's up to me, according to their policy, to contact that maker of the seat cover, even though THEY are the dealer. It's also the fact that they never accept blame for any part of this, they blame other workers there for incorrect things, blame the shippers for the damaged products, the exhaust company for the wrong parts, and my mom for the problem with the return label. One thing I learned in customer service with the bank is to not blame others for mistakes made, even if it's not your own fault, apologize and work with the person to find some arrangement that will correct the problem and/or make the customer happy.